Effective Date: July 7, 2023
Welcome to the Clover Jewelry online store. Please read our policy and terms carefully before using the website and placing any orders. By accessing the site and submitting orders, you acknowledge and agree to comply with these policies and terms.
- Personal Information:
At Clover Jewelry, we respect the privacy of our customers. When you create an account on the website or place an order, you may be required to provide certain personal information such as your name, address, phone number, and email. We will only use this information for order processing, improving our services, and communicating with you regarding your orders and our products. We will not sell or share your personal information with any third parties unrelated to order fulfillment and delivery. - Orders:
When placing an order, it is your responsibility to ensure that you provide accurate and complete information, including the correct shipping address and phone number. We are not liable for any delivery errors due to incorrect information provided. - Pricing and Payment:
Our prices are displayed in the local currency (United Arab Emirates Dirham) and include Value Added Tax (VAT). Some products may have additional charges such as shipping and delivery fees. All relevant fees associated with the order will be shown during the checkout process. We accept various payment methods available on the website. - Shipping and Delivery Policy:
We offer shipping and delivery services within the United Arab Emirates only. We will ship the order as soon as the payment is confirmed. You must provide the correct shipping address and ensure someone authorized is available to receive the order. We are not responsible for any delays in delivery due to factors beyond our control. - Returns and Refunds:
We strive to provide high-quality products that match their descriptions. If you are not satisfied with the product you received, you can request a return within 14 days from the date of receipt. The products must be in their original condition and unused. We will refund the returned product value upon receiving and inspecting it. Refund fees may apply for returns without a valid reason. - Intellectual Property Rights:
All intellectual property rights, trademarks, and designs displayed on the website are owned by Clover Jewelry or the original owner. Copying or using any of these items without prior written permission is prohibited. - Changes to Policy and Terms:
We reserve the right to modify or update our policy and terms at any time without prior notice. Please review this page regularly for any changes.
If you have any questions or inquiries regarding our policy and terms, please contact us via email at info@cloverjewelry.ae.
Thank you for shopping at Clover Jewelry. We hope you enjoy your experience with us.