Return and Exchange Policy

At Clover Jewelry, our commitment is to provide our customers with the finest quality in jewelry and accessories. We understand that occasionally, you may need to return or exchange a product, and we aim to facilitate this process smoothly. Please take a moment to familiarize yourself with our return and exchange policy, detailed below:

Definitions

For the purposes of this Return and Refund Policy:

Company: Refers to Clover Jewelry, United Arab Emirates, known as “the Company,” “We,” “Us,” or “Our” in this Agreement.
Goods: Signify the items available for purchase on our website.
Orders: Indicate your requests to acquire Goods from Us.
Service: Denotes our website accessible at www.cloverjewelry.ae.
You: Represents the individual, the company, or any other legal entity accessing or using our Service, as applicable.

Refund Policy

Please be aware that all sales are final, and we do not offer cash refunds.

Conditions for Exchange

For a product to be eligible for exchange, kindly ensure that:

The items were purchased within the last 3 days.
The item remains in its original packaging, along with proof of purchase.
It is undamaged, unused, and unopened.

We maintain the right to decline an exchange request if the product does not meet the mentioned conditions at our discretion. Regrettably, items on sale cannot be exchanged. Please note that, due to health and safety regulations, we cannot process exchanges for items after 3 days from the date of purchase.

Exchanges

Should you wish to exchange an item for a different size or style, please get in touch with our customer service team. We are here to guide you through the exchange process.

We recommend using an insured and trackable mail service when returning items. We are not liable for items that may become damaged or lost during the return shipment. An exchange will only be issued upon receiving the items or having proof of a successful return delivery.

Contact Information

In the rare event that you receive a defective or damaged item, please contact us immediately. We will swiftly arrange for a replacement or refund.

If you have any questions regarding our Exchange and Refunds Policy, please do not hesitate to reach out to us through the following contact information:

Contact Information:

Clover Jewelry
Legal Name: Clover World LLC
**Registered in the Emirate of Dubai, UAE
Phone: +971 555 549 106
Email: info@cloverjewelry.ae
Website: www.cloverjewelry.ae

At Clover Jewelry, your satisfaction is our foremost priority. Should you have any inquiries or require further assistance, please do not hesitate to contact us. We sincerely appreciate your choice to trust us for your jewelry and accessory needs.